These terms and conditions detail the agreement of temporary property rental between you the rental client ("Client"), who is over 18 years of age, and Le Reve de Breuillac, the property owner ("we, the Owner"). Where the Client is two or more persons, each Client will be liable for all sums due under this agreement and not just a proportionate part.
By paying the booking deposit (or entire rental cost in case of a late booking), the Client confirms that they have agreed to these terms and conditions.
The Client and the Owner hereby agree as follows:-
Booking / Rental
The Client acknowledges that the property is not an official tourist structure or hotel. Rather, it is a private accommodation being let solely for a self-catering holiday.
All information and terms specific to the property are incorporated in this agreement.
The rental period starts at 16:00 on the Arrival Date and ends at 11:00 on the Departure Date.
Unless otherwise stated, rental of the property includes all local taxes, utilities, linen and towels (incl. swimming pool towels).
For rentals of 2 weeks or longer, clean linen and towels are provided on a weekly basis.
Where stated, the Owner is required to collect and remit local tourism taxes. These taxes are calculated and collected from guests at the time of booking and remitted to the applicable tax authority.
The Client is kindly requested to leave the accommodation and the items therein in the same state of cleanliness (except linen and towels) and general order in which it was found, and with the various items of furniture and other items left in the places in which they were situated on the Arrival Date.
The persons residing in the property, during the rental period, must be those stated on the booking form, which must not exceed the maximum number stated on the website for the property or advised to the Client at the time of booking.
The Client must permit the Owner reasonable access to the property during the rental period; whether to inspect, carry out essential repairs or for any other reasonable purpose.
The Client, and the persons residing in the property during the rental period, shall have no rights whatsoever in respect of the property except to occupy as holiday accommodation for the period booked.
This agreement is personal to the Client and may not be assigned or transferred by either party. The Client shall not sub-let or part with or share use or possession of the property.
The Client should report any breakages and / or defects in the property or its contents to the Owner without delay.
There is a no animal/pet policy.
The property must be kept locked at night and whenever unattended.
Cancellation by the Owner
The Owner reserves the right to modify or withdraw any booking due to circumstances arising which are beyond their control.
Should the property become unavailable for the reserved dates, the Client will be notified as soon as possible and a full refund of all payments will be made.
The Client agrees to take out holiday insurance cover to ensure any losses incurred due to Client or Owner cancellation are fully covered.
Insurance
It is strongly recommended that the Client takes out:
A comprehensive travel insurance policy, which will include cancellation cover and full cover for the party's personal belongings, as no such cover is provided by the Owner. Accordingly, such loses are the responsibility of the Client.
Personal liability and accidental damage insurance for all members of the party to cover against accidental or negligent damage to the property, and protect against loss in the event of a deduction from the security bond (this is often included as part of a comprehensive travel insurance policy).
The Client is advised to take out additional breakdown and motor insurance if on a self-drive holiday.
Swimming Pool
The use of the swimming pool is at the risk of the Client and precautions have been put in place to ensure maximum safety for the Client. The swimming pool and all facilities are strictly for the use of the Client only. No third parties will be granted access to the facilities.
The pool in accordance with French law is alarmed and it is the responsibility of the Client to operate.
The Client should not apply suntan cream/oil just before entering the pool. Suntan creams/oils stick to the sides of pools and cannot be removed. The Client is requested to use the outdoor shower before entering the pool.
No glass in the swimming pool area. No sharp objects to be used near the pool. Any glass entering the pool could mean that pool has to be closed. At the expense of the Client, the pool might need to be emptied, cleaned, and refilled, plus any damage to the fibreglass shell. Plastic glasses are provided.
The Owner cannot be responsible for the low water temperature at any period.
The Owner reserves the right to temporarily suspend the use of the pool for essential or emergency maintenance.
Failure to adhere to these rules could lead to expulsion from the property with no refund on the booking.
Property Descriptions and Photographs
All property descriptions, information and photographs displayed on the website are considered an accurate representation of the property.
Great care is taken to provide accurate information on the property and general area in which it is located.
However, there may be occasions when facilities or circumstances, which are not under the control of the Owner, may not be available or would cause inconvenience to the Client.
The Owner will endeavour to inform the Client of any such changes or circumstances in advance, although this will not necessarily entitle the Client to cancel the booking without the usual penalties as detailed in clause 4.1.
The Client is expected to act in a manner that would not cause unacceptable disturbance to residents in neighbouring properties.
The Owner reserves the right to terminate the stay if the Client or members of the Client party are believed to be causing a nuisance or are not treating the property with due respect. In this event, no refund will be made for the unused portion of the stay.
If it is reasonably suspected that the Client is breaking the law then the rental agreement will be terminated with no refund.
Payment
Rental rates are advertised, and are to be paid, in Euros (€).
Rental payments can be made via bank transfer.
A non-refundable 25% deposit payment is due immediately to confirm your reservation.
Your reservation is not confirmed until the Owner has acknowledged receipt of your payment.
It is strongly recommended that flights or other travel arrangements are not booked until you have received this confirmation.
The final balance is due no less than 8 weeks prior to arrival. If the final balance is not received by the due date, the Owner reserves the right to give notice in writing that the reservation is cancelled.
The total rent is payable immediately in full for bookings made within 8 weeks of the Arrival Date.
General / House Rules
The Owner shall not be liable to the Client or held responsible:
For any injury, loss or damage to the Client personally, their belongings, or vehicles.
For any temporary defect or stoppage in the supply of public services to the property such as water, electricity, gas, telephone or internet, or in respect of any equipment, machinery, or appliances in the property or garden, which are not caused by the Owner.
For the Client’s use of the property, amenities and facilities. These are used entirely at the own risk of the Client. E.g. swimming pool, toys, games, sun beds, etc.
If the Client is dissatisfied with the cleanliness or presentation of the property, it should be indicated to the Owner as soon as possible so that, where possible, all issues can be promptly resolved.
If any issue is not resolved at the time to the satisfaction of the Client, any dispute is to be addressed to the Owner as soon as possible.
If the Client fails to notify the Owner of any problem or dissatisfaction prior to departure from the property, it may affect the ability to investigate complaints and impact the way that any complaint is handled.
The Owner accepts no liability or responsibility whatsoever for any accident in the property, save any for personal injury or death arising from the Owner's negligence.
Children MUST be supervised at all times.
Smoking including e-cigarettes is not permitted inside any area of the property or whilst next to an open window as the smoke can blow back into the room. Failure to adhere to this will result in the forfeit of the security deposit, to pay for additional cleaning.
Property waste is treated via a septic tank. Only toilet paper should be flushed down the toilet. Any other items should be disposed in the bathroom bins provided. If the system is blocked due to misuse by the Client, the Client will be liable for any remediation.
Only use appliances for their intended use. There is no facility to charge electric cars/vehicles. The Client should check for the nearest charge points before booking.
Wi-Fi/Internet connections are complimentary and are not part of the Rental agreement. While all efforts to ensure connections are maintained, this cannot be guaranteed.
The Owner cannot be held responsible for any noise or disturbance originating from outside the boundaries of the property or noise which is beyond their control.
The Owner also cannot be held responsible for wild animals and insects that may enter the property.
Security Deposit
The security deposit of 300€ is payable at the time of final payment.
The security deposit (or part thereof) will be returned to the Client upon inspection by the Owner and within 7 days departure from the property via bank transfer.
Any breakages, damage or loss caused to the property or its contents during the rental period may result in the forfeit of some or the entire security deposit.
Notwithstanding the security deposit, the Client remains liable to the Owner for the full cost of any repairs or replacements required or other losses incurred by the
Owner due to accidental or negligent breakage, loss, damage or otherwise injury to the property and/or the contents therein.
The Owner has the right to deduct supplementary charges from the security deposit if the property is not vacated at the stated time or in the event of any other breach of this agreement by the Client, but this shall not prevent the Owner from receiving such charges from the Client by other means.
Cancellation by the Client
Only written notification of cancellation will be accepted. The following refund policy applies:
The booking deposit is non-refundable.
A 50% refund of the total cost if you cancel more than 8 weeks before arrival.
A 25% refund of the total cost if you cancel more than 4 weeks before arrival.
The total cost is non-refundable if you cancel within 4 weeks of arrival.
Contract Clauses
The Client and Owner agree that if any one of the clauses or part of a clause of this agreement is held to be against the public interest or unlawful or in any way unenforceable, the remaining provisions of this agreement shall remain in full force and effect and bind the Client and Owner.
This contract is governed by French law in every particular, including formation and interpretation, and shall be deemed to have been made in France. Any proceedings arising out of, or in connection with this contract, may be brought in any court of competent jurisdiction in France.